Practice Administrator JobCharlotte, NC

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Why You'll Love This Job

We are looking for an experienced Practice Administrator to partner with the physicians in leading the two-office ENT practice, located in the Western Metro Charlotte, NC area.

The Practice Administrator is responsible for the day to day operations of the practice. Provides administrative leadership and support to the practice across the clinic locations and surgery centers. Ensures quality services are provided according to established policies and procedures, and provides administrative leadership to the practice. Responsible for working in collaboration with practice physicians to manage overall operations. Responsible for ongoing evaluations at facilities and for developing and implementing measures for staff evaluations. Coordinates with HR to establish staff performance standards, transfers, promotions and employee relations concerns.

 

General Operational Responsibilities

  • Manages day-to-day operations for all office locations between clinics
  • Identifies and recommends procedural changes and solutions for inefficiencies 
  • Act as a liaison for the providers to relay any clinical, operational or other issues the providers may have to SENTA leadership
  • Meet with the COO and Physician leadership on a regular basis to provide recommendations, reporting, and insights
  • Develop insights and recommendations based on supported data and analytics to drive optimal clinical and surgical performance
  • Ability to manage current facility issues; the relocation of current facilities, if appropriate, as well as potential de novo opportunities
  • Assist with other local governance areas as defined by SENTA and physician leadership
  • Assists with special projects as defined by COO

 

 

QUALIFICATIONS/REQUIREMENTS

  • Bachelor’s degree required, (MBA preferred)
  • 5 years of multi-site clinical management experience required
  • Proven ability to lead and develop a team and drive performance improvement, demonstrated by progressive increases in management responsibility
  • Proven ability to thrive in a highly matrixed environment
  • Strong financial aptitude with experience managing a P&L
  • Rational and analytical approach with a friendly disposition; ability to remain calm in difficult situations
  • Ability to work beyond the normal hours, as needed
  • Excellent presentation, interpersonal and communication skills; written and documentation skills
  • Excellent time management skills, organizing and prioritizing workload, in order to meet deadlines
  • Ability to quickly learn new software, new systems, adapt to change and communicate effectively
  • Excellent interpersonal skills, including the ability to interact effectively and professionally with individuals at all levels; both internal and external
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level, with a strong sense of urgency.
  • Self-motivated with strong organizational skills and superior attention to detail
  • Ability to build consensus among cross-functional teams
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