Patient Services Rep Job – Atlanta GA

1. Updating Patient Information:

   • PSRs verify and update patient information during each visit.
   • This includes details like contact information, insurance, and medical history.

2. Assisting with Forms and Payments:

   • PSRs help patients complete necessary forms (e.g., patient history, consent, payment contracts).
   • They process cash and credit card payments for medical services rendered.

3. Handling Patient Inquiries and Complaints:

   • PSRs address patient questions, concerns, and complaints.
   • They direct inquiries to the appropriate medical staff member.

Requirements and Skills:

• Proven work experience as a PSR or in a similar role.
• Knowledge of medical terms and practices.
• Professional demeanor and appearance.
• Strong interpersonal and communication skills.
• Attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Access).
• High school diploma or equivalent preferred¹.