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Why You'll Love This Job

Patient Refund Team Lead plays a crucial role in managing patient accounts and ensuring accurate refunds. Here are some key responsibilities for this position:

  1. Refund Processing:
    • Research and process accounts for refunds, ensuring accuracy and compliance with policies.
    • Communicate refund status with patients and insurance companies.
    • Handle escalated or complex refund requests.
  2. Claims Resolution:
  3. Collections Management:
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