Medical Assistant Job – Louisville, KY

Advanced ENT & Allergy, a long standing member of the Louisville and Southern Indiana healthcare community, is seeking to add experienced and knowledgeable Medical Assistants to their Team. As a growing mid-size practice, our company is large enough to have solid processes in place, but still maintain the small-office feel. A recent partnership with Southern Ear, Nose, Throat and Allergy (SENTA) physicians, a leading community of physician-led and patient focused practices, has brought additional growth opportunities to our team. Advanced ENT and Allergy is a busy practice providing a full spectrum of ENT care as well as a full complement of head and neck surgery. Our 13 Otolaryngologists and Board Certified Allergist utilize the latest technology, research and patient care techniques to create a top tier patient experience.

Position is based at our Breckenridge Lane (Louisville) and Shelbyville offices, but ability and willingness to travel to other locations, including Southern Indiana and Bardstown, KY.

Our Medical Assistants are an integral part of our patient care. Responsibilities include both clinical and administrative areas such as assisting physicians with patient care and clerical, environmental and organizational tasks. They provide information to our patients so they may fully utilize and benefit from our clinical services. Scribe experience is a plus.

Job Responsibilities

Patient Care:

• Organize patient flow
• Accompany patients to exam/procedure room
• Verify patient information by interviewing patient; confirm purpose of visit
• Prepare patients for examination by performing preliminary physical test, including but not limited to: blood pressure; weight; temperature; etc.
• Record details of chief complaint(s) and history of present illness in EHR
• Assist physicians with minor office procedures, including but not limited to: nasal packing removal; application & removal of dressings; suture removal; various other procedures
• Provide pre- & post-op patient education
• Triage patient messages
• Answer calls & provide pertinent information
• Under direction of the physicians, call in prescription/refills to pharmacies
• Relay instructions to patients/families

Clerical Administration:

• Schedule outpatient lab, MRIs, CT Scans, etc.
• Schedule, cancel &/or reschedule appointments
• Obtain lab/radiology reports, hospital notes & the like
• Enter patient demographics in EHR
• Manage & update patient EHR records to ensure information is complete & accurate
• Obtain insurance carrier prior authorization for medications, CT scans, etc.
• Obtain patient signatures for surgery consents
• Complete patient FMLA, other disability forms &/or relevant paperwork
• Scribe &/or transcribe for physicians