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Why You'll Love This Job

Key duties and responsibilities:

Functional:

  • Establish and maintain positive relationships with stakeholders
  • Understand operational and clinical aspects of the designated specialty/service
  • Transform operational processes/workflows into technical solutions
  • Provide Training/Onsite implementation support as needed
  • Other duties as assigned

 

Technical:

  • Build/configure/maintain/support designated modules of NextGen and related applications
  • Educate stakeholders regarding new features and the value/impact of deploying them
  • Develop use cases/workflows/test scripts to support system feature/functionality
  • Identify what success/failure looks like with feature implementation
  • Collaborate with and Project Management to ensure proper information is communicated to end users and when
  • Perform UAT testing within established processes prior to go live
  • Collaborate with Vendors to resolve break/fix items within established SLA’s
  • Other duties as assigned

Required Skills/Abilities:

  • Desire to learn, grow and succeed
  • Organized with attention to detail
  • Excellent verbal and written communication skills Ability to exercise critical thinking
  • Demonstrated experience with various EMR and bolt on applications
  • Experience working with cross-functional teams
  • Strong verbal and written communication skills

Education/Experience:

  • Bachelor’s degree in Information Technology, MIS, Engineering, Computer Science, or Business Analytics preferred
  • Clinical Experience such as Nursing degree preferred
  • 3-4 years of related work experience in a physician practice, large health system or related healthcare setting preferred
  • 3-4 years of experience in technology implementation, clinical workflow development, and related data analysis

Working Environment

  • Medical office environment
  • Travel up to 25%
  • Workplace: Office Based Remote as needed
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