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Why You'll Love This Job

The Insurance Verification Specialist reports to the Practice Administrator. They are responsible for completing scheduling and documentation for all surgeries, precertification authorizations for surgery, and collecting any pre-surgery payments

Major duties and responsibilities: 

  • Assist with scheduling all surgical procedures at the appropriate surgery center or facility, preoperative testing at appropriate hospitals or offices or surgical instrumentation
  • Obtain pre-certification authorization for surgery for both primary and secondary insurance carriers at least three (3) weeks prior to surgery date
  • Ensure all patient consents for surgery are signed by the patient and witnessed prior to surgery
  • Explain surgery financial policies to the patient, and arrange for prepayment for, self-pay, commercial insurance deductibles and coinsurance when applicable
  • Chart all progress notes in EMR including all scheduling messages and voicemail messages regarding patients
  • Check scheduling voicemail messages routinely throughout the day and return all messages before leaving for the day
  • Fax or send History and Physicals to Hospital prior to surgery as needed
  • Perform a final review of all paperwork to confirm completeness prior to surgery
  • Schedule patients throughout the day per physician request, including entering surgery times and dates in to EMR 
  • Assist clinical office staff with patient care questions
  • Other duties as assigned


  • Associates Degree Preferred
  • Medical training in terminology
  • Minimum of three (3) years’ experience in physicians’ office
  • Previous Procedure and Diagnostic Scheduling required
  • Practice Management/EHR experience preferred
  • Previous experience with insurance verification and billing preferred
  • Previous experience with collections helpful
  • Simple mathematical abilities
  • Typing at 45 wpm with accuracy
  • Medical terminology with CPT-4 procedure coding. ICD-10 diagnostic coding preferred
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