SENTA Partners is a leading management service organization specializing in the acquisition and management of private practices in the ENT and Allergy healthcare space. We are dedicated to providing top-tier operational support to our partner

practices, enabling them to deliver exceptional patient care.

 

The Director of Operations will oversee the operations of SENTA Partners’ ENT and Allergy private practice, South Carolina ENT, Allergy & Sleep Medicine (SCENT). This role is responsible for ensuring the efficient, effective, and compliant operation of our practice, driving performance improvements, and supporting our mission of providing high-quality care. The Director of Operations will collaborate closely with practice

managers, physicians, and the corporate leadership team. 

 

Operational Management:

 

• Oversee daily operations of ENT and Allergy private practices within This includes, but is not limited to, facilities management, schedule management, equipment management, and staff supervision.

 

• Ensure compliance with company policies, healthcare regulations, and industry
• Develop and implement operational strategies to enhance efficiency, patient satisfaction, and financial performance.
• Monitor practice performance metrics and implement improvement plans as
• Coordinate with practice managers to ensure consistent delivery of high-quality

Financial Management:

 

• Manage budgets and financial performance of

 

• Identify cost-saving opportunities and optimize resource

 

• Analyze financial reports and develop action plans to address

 

 

 

Staff Leadership and Development:

 

• Lead, mentor, and develop practice managers and

 

• Foster a positive and collaborative work

 

• Ensure adequate staffing levels and address any workforce issues

 

• Promote continuous learning and professional development among

 

 

 

Patient Experience:

 

• Ensure practices deliver exceptional patient care and

 

• Implement patient satisfaction initiatives and monitor

 

• Address and resolve patient complaints and concerns in a timely

 

 

 

Strategic Planning and Growth:

 

• Contribute to the development and execution of SCENT growth

 

• Identify opportunities for service expansion and operational

 

 

 

Qualifications:

 

 

• Bachelor’s degree in healthcare administration, Business Administration, or a related field (master’s degree preferred).

 

• Minimum of 5 years of experience in healthcare operations management, preferably in ENT or related specialties.
• Proven track record of managing multiple healthcare facilities or

 

• Strong understanding of healthcare regulations and compliance

 

• Excellent leadership, communication, and interpersonal

 

• Ability to analyze financial reports and develop actionable

 

• Proficiency in healthcare management software and MS Office

 

• Ability to travel to all SCENT locations as needed