Clinical Manager – ENT JobCanton, GA 402792006

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Why You'll Love This Job

Manager, Clinical Department is responsible for providing day-to-day leadership to the Medical Assistants and Allergy Technicians in the assigned ENT and Allergy centers.   This role is critical in ensuring Center’s Morals and Standards are implemented in the office and followed through by all employees.

 

Major Duties and Responsibilities:

Leadership:

  • Directs and supervises employees engaged in the office operations.
  • Hires, trains, and evaluates center operations' employees in consultation with Human Resources, supervisor and the doctor.
  • Manages employee performance to ensure that employees’ skills meet and/or exceed the expectations of the position they hold. 
  • Ensures that all staff is meeting expectations of physicians. Educates staff regarding expectations, office processes, insurances, and patient flow as required.
  • Responsible for ensuring that the sites have adequate coverage/staffing with consideration to facility budget, patient flow, and physician expectations.
  • Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.
  • Develops and implements ENT Center training programs as necessary in the areas of back office support, insurance verification, OSHA, emergency procedures, etc.
  • Projects to employees and maintains a positive & solution driven demeaner towards the systems, processes and changes in healthcare delivery.

Clinical:

  • Directs and supervises employees engaged in the office operations.
  • Ensures Clinical Departments are neat and clean, and equipment is in good order at all times, including any safety and maintenance checks.
  • Monitors and maintains proper supply levels, places orders and/or delegates the ordering accordingly to ensure that the office has adequate supplies. Ensures that supply spending is within the office budget.
  • Fills in for direct patient care as needed due to staffing shortage. This can include vacation requests, sick days and peak patient flow times.
  • Assists in the development and implements ENT Center & Allergy quality assurance and utilization programs.
  • Develops patient education programs as required.
  • Ensures compliance with applicable government laws, rules, regulations, AAOA and Company policies and procedures.
  • Other duties as assigned.
  • High School graduate
  • Some college is preferred
  • National certification as a Medical Assistant or License Practical Nurse preferred
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