Billing Specialist Job – Valdosta, GA

The Billing Specialist, is responsible for overseeing the billing process for patients. Their duties include processing payments on behalf of a customer or patient, maintaining organized financial records to aide reporting and calculating bill totals by looking through previous financial statements.

Major duties and responsibilities:

• Processing patient payments and refunds.
• Recognizing patient underpayments or overpayments and rectifying them accordingly for refunds 
• Creating suitable payment plans for patients based on the practice policy
• Communicating with the insurance company to determine if charges were processed correctly
• Answering patients’ questions regarding unsettled medical bills, reimbursements, and billing discrepancies.
• Contacting patients through email, written correspondence, or telephone to inform them of overdue balances.
• Working knowledge of insurance AR follow up. Very knowledgeable of payor denials, reason codes, polices and guidelines.
• Resubmit claims and initiate corrected claims. Familiar with working with Electronic Medical Records and Clearing House claim rejections. 
• Experience with all payors which includes Medicare, Managed Medicare, Medicaid and commercial.