Allergy Technician Job – Louisville KY

Advanced ENT & Allergy, a long standing member of the Louisville and Southern Indiana healthcare community, is seeking to add hard working and patient oriented people to our Allergy Technician Team. As a growing mid-size practice, our company is large enough to have solid processes in place, but still maintain the small-office feel. A recent partnership with Southern Ear, Nose, Throat and Allergy (SENTA) physicians, a leading community of physician-led and patient focused practices, has brought additional growth opportunities to our team. Advanced ENT & Allergy is a busy practice providing a full spectrum of ENT care as well as a full complement of head and neck surgery. Our 13 Otolaryngologists and Board Certified Allergist utilize the latest technology, research and patient care techniques to create a top tier patient experience.

Allergy Technicians play an integral role in patient care and are responsible for allergy related testing/treatment procedures. They are also the communication link between the patients and physician. Our allergy department is fast-pace where attention to detail and basic math skills will be frequently utilized. Team members are assigned a home location in Louisville, KY, however travel to all company locations will be required as part of our team's focus on ensuring our patients are taken care of.

JOB RESPONSIBILITIES:

Technical:

• Allergy testing (foods, inhalants, chemicals, IDT, intradermal and sublingual).
• Calculate and mix treatment sets for immunotherapy.
• Prepare testing and treatment boards and maintain.
• Administer routine allergy immunotherapy; answer questions & educate patients regarding allergy services.
• Determine if a patient is having a reaction and follow protocol.
• Triaging phone calls and giving instructions for refer to physician, if needed.
• Checks voicemail and returns patient calls.
• Administer emergency medications (SubQ or IM).
• Prioritize task consistently; follow through with all tasks.
• Communicates to the patients, physicians, peers and Manager in a clear, concise manner.
• Organize testing and injection rooms; maintain supplies.
• Cover the Serum Coordinator responsibilities when he/she is out of the office.
• Checks & maintains ER medications & equipment by providing details to manager for ordering.
• Calls Rx for Epi-pen and syringes according to protocol.
• Follows all HIPAA regulations.
• Maintains education requirements for job (CPR, Safety, Infection Control, etc.), if required.
• Phlebotomy, centrifuge blood, and complete forms to mail specimen to the lab.
• Notify patient of test results.

Clerical:

• Documents accurately in EMR and the paper chart in a clear, concise, factual manner.
• Responsible for charging, coding and posting each procedure accurately.
• Documenting all phone messages in EMR.
• Obtains Medicaid authorizations or referrals for serum and documents them in EPM.
• Assist during injection hours, including but not limited to: answering phones; pulling serum; pulling and filing charts.
• Verifies patients' insurance benefits for all allergy procedures.
• Organize serum list and email to Serum Coordinator.

REQUIREMENTS:

• High School graduate or G.E.D equivalent
• Certified Medical Assistant, highly desirable
• One (1) years prior experience in a medical practice is preferred.