Revenue Cycle Manager (RCM) – Billing & Coding Job – Atlanta GA

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe  better,  Hear  better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

Position Summary

The Revenue Cycle Manager (RCM) – Billing & Coding is responsible for leading a defined functional area within the RCM department. The Manager provides day-to-day leadership to their team, drives performance against key operational metrics, ensures compliance with payer and regulatory requirements, and partners closely with clinical, operational, and executive stakeholders. The ideal candidate will have a strong background in healthcare billing, excellent leadership skills, and a proven track record in improving revenue cycle metrics.

This position oversees medical coding accuracy, charge capture, billing workflows, and claim submission quality. The Manager ensures compliant coding practices, resolves coding-related discrepancies, partners closely with providers and coders, and drives improvements that increase clean claim rates and reduce avoidable denials.

This role is critical to SENTA’s overall success in achieving its vision of becoming the industry leading organization for ENT & Allergy physicians.

Key Responsibilities

• Supervise coding and billing staff; monitor daily productivity and ensure adherence to coding guidelines and workflow expectations.
• Provide coaching, feedback, and performance improvement plans when needed.
• Conduct regular team meetings to review regulatory updates, trends, and departmental priorities.
• Build strong partnerships with provider practices to troubleshoot issues, resolve coding discrepancies, and enhance workflow efficiency.
• Oversee accurate and timely claim submission and charge entry processes.
• Review outstanding claims and resolve coding-related issues prior to submission.
• Analyze denial trends and implement improvements to reduce rework and increase reimbursement.
• Collaborate cross-functionally to reduce denials and accelerate claim turnaround time.
• Conduct routine audits of coding and A/R activities to validate accuracy and compliance with payer and regulatory standards.
• Maintain current knowledge of federal, state, Medicare/Medicaid, and payer-specific requirements.
• Collaborate with the Director of Coding to address audit findings and implement corrective actions.
• Assist with onboarding and training of new coding and billing staff.
• Support provider education on documentation standards and coding best practices.
• Develop and implement training programs to enhance staff knowledge and performance.
• Track productivity, accuracy, and operational KPIs including days in A/R, denial rates, cash collections, and clean claim rates.
• Provide routine reporting and insights to leadership.
• Identify inefficiencies and recommend workflow improvements to enhance turnaround times and accuracy.
• Support system configuration updates and cross-functional initiatives aimed at revenue integrity.

What We Offer

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays & Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Retirement Contribution Program - 401(K) Match